HelpDesk Blog

myPellissippi will be will be unavailable Wednesday, March 3, from 7:00 pm until 7:00 am Thursday, March 4th for installation of software updates.

Online courses and E-mail will still be available during this upgrade to the system by going to the link below and clicking on the appropriate icon.

Final Registration

Wednesday, January 6th at the main Pellissippi Campus ERC Buidling

8:30 a.m until 6:30 p.m.

During the Holiday closing from December 25th through January 4th it is important that we safeguard our computer equipment and help with the energy savings.  Therefore, please keep the following in mind. 

All computers should be shut down completely before you leave. This includes office and classroom equipment. All peripherals such as computer monitors, large TV monitors, printers, scanners, fax machines, etc. should be turned off.  

E-mail will be available via web mail during this period unless otherwise noted on the Webmail login page.  Please feel free to contact the HelpDesk at 694-6537 or E-mail HelpDesk should you have further questions or need assistance with this request prior to December 25th.

Centers for Disease Control and Prevention (CDC) has received reports of fraudulent emails (phishing) referencing a CDC sponsored State Vaccination Program.

The messages request that users must create a personal H1N1 (swine flu) Vaccination Profile on the cdc.gov website. The message then states that anyone that has reached the age of 18 has to have his/her personal Vaccination Profile on the cdc.gov site.

The CDC has NOT implemented a state vaccination program requiring registration on www.cdc.gov. Users that click on the email are at risk of having malicious code installed on their system.

An example of the CDC Phishing email follows:

Helpdesk reminds users to take the following steps to reduce the risk of being a victim of a phishing attack:

•           Never click links inside of email messages in order to enter personal information. 

•           If there is a need to enter personal information, go directly to the website by typing in the website address.

•           Never click links inside of email messages that requires your personal login information to enter website.

All students have been using the new OWA 2007 (Outlook Web Access) to check college email from the Pellissippi website during this fall semester.  However over the Thanksgiving weekend, the remaining faculty and staff were moved over to the new OWA 2007 server as well.  Anything new takes time to get used to, but we think you will enjoy all the new features that make it act more as the client Outlook.  Check out the Outlook Demo on the Webmail page!

Banner PROD will be unavailable Wednesday evening, December 2, 2009, from 7:00 pm – 7:00 am Thursday, December 3, for

installation of Banner patches.  If we finish prior to 7:00 am, we will make the system available earlier.  This downtime will include Banner PROD INB, SSB, myPellissippi and all other products using Banner.