Mobile Devices Support Site

Activation and Syncing

If your device is running iOS version 4.3 or earlier, you must sync with iTunes on computer for activation, backing up data, and updating the operating system.

1. If you don’t already have iTunes installed on your computer, download it from the Apple website: http://www.apple.com/itunes/
2. Launch iTunes and login using your Apple ID. If you do not have an Apple ID, you can create one by clicking on the Sign In button in iTunes.
3. Connect your iOS device to the computer using the USB cable and wait for the sync to complete.

Tip: iOS devices are meant to be synced with only 1 computer. If you have multiple computers,choose the one you want to sync with before starting the activation/sync process detailed above.

Adding PSCC Email

1. Access the Settings app and select the Mail, Contacts, Calendars option.
2. Tap the Add Account  . . . button.
3. Select the Microsoft Exchange option.
4. Provide your email address, username, and password. Type pstcc.edu in the domain field and click Next.
5. Enter owa.pstcc.edu when prompted for the domain.
6. Choose whether you want to sync mail, contacts, and calendars to your iPad using the toggle switches.
7. Click Save when finished.

A Note About Email

As you are aware, your PSCC email account password must be changed every 90 days. When you change your password, it is a good idea to change it in your Mail settings on the iPad as soon as possible in order to avoid potentially locking your account.

Accessing PSCC WI-Fi

1. Access the Settings app.
2. Tap the WI-Fi button.
3. Make sure WI-Fi is turned on.
4. Tap the PSwifi network and wait for a login screen to appear.
5. Sign in using your regular PSCC username and password.
6. After a period of inactivity, you’ll need to login to the wireless network again using the steps above.

Downloading New Apps

1. Browse apps using the App Store app.
2. When you find an app you would like to download, tap the app’s price tag.
3. Provide your apple ID and password.

Tip: Depending on the size of the app you’re downloading, you may need to sync with iTunes before the app will be installed.

Updating Apps

Most developers frequently update their apps with new features and bug fixes. The easiest way to update all your apps is through iTunes.

1. In iTunes, access the Applications section.
2. Click on the Check for Updates link.
3. Click on the button to download all free updates.
4. Once the downloads are complete, sync your iPad to install all of the app updates.

Organizing Apps

Once you’ve downloaded many applications, you will probably want to start organizing them for easy access.

• Rearrange apps by tapping and holding the icon until it wiggles. Then, simply drag an icon to a new location to rearrange. You can move apps to new pages by dragging the app to the corner of the current page and waiting for the previous or next pages to appear.
• Create folders by pressing an app icon until it wiggles, then dragging it and releasing it over another app.
• You can also organize apps in iTunes if your device is connected to your PC.

Deleting Apps

Delete existing apps by either holding the app icon until it wiggles and tapping the X icon or by selecting the app icon in iTunes and pressing the Delete key.

Multitasking

The iPad OS allows for simple multitasking.

• When you launch a new application, the current app will remain open in the background. Only certain tasks are allowed to use multitasking (such as location services and audio).
• Switch between open apps by pressing the Home Button twice.
• Close a running application from the multitasking screen by pressing an app icon until it wiggles and tapping the X button.

Settings

• Some apps use location awareness to enhance the user experience. However, you may not feel comfortable sharing this with applications. Within settings, the Location Services section gives you a quick way to enable or disable location services per application or at a system-wide level.
• The small switch in the upper right corner of the ipad (in portrait orientation) is used to mute audio. In the General section of the Settings app you can change that to lock screen rotation if desired.

Best Practices

• We recommend enabling Passcode Lock and Auto-Lock so that unauthorized access to information on your phone is limited should your decide be lost or stolen. (Available in Settings > General).
• Install the Find my iPhone application. If your device is ever lost or stolen, you can use another iOS device or the Mobile Me website to play a sound, send a message, lock, or wipe all data from the device. The app and service is free.

Adding Web Pages to the Home Screen

You can save links to webpages to your home screen so that accessing frequently-used sites is very similar to launching native apps. For example, try adding D2L to your home screen:

1. In Safari, navigate to elearn.pstcc.edu.
2. Tap on the action icon (to the left of the address bar) and choose the  Add to Home Screen option.
3. Click Add.
4. Now you can access D2L at any time by clicking on the icon!