Technology Update 2.0

A major upgrade to the College electrical system is scheduled for Fall Break.  Many computer services will be down from Saturday, October 17th at 5:00 p.m. through Tuesday, October 20th at midnight.  If the contractor completes the project ahead of schedule, services may be available earlier in the day on Tuesday, October 20th .  Please review the information below concerning the availability of computer services at each campus during this upgrade.

A.     AVAILABLE

• Active Directory (login to desktop but some icons may not work)  Note: Due to Login scripts trying to map drives to servers that are down, initial login will be slow)
• internet service
• wireless service
• telephones local and long distance
• E911
• D2L access (Note: login to D2L from the homepage as myPellissippi will be down)
• official College website (pstcc15)

B.      UNAVAILABLE

• College email, including webmail
• Banner services
• Off-campus access to library databases
• Network drives (H drives, shared, etc.) Note: If you need to work on something that is located on your H drive during fall break, please move a copy to your C drive prior to the system going down.
• Voicemail
• Auto dialer
• Rightfax
• myPellissippi
• Other – any other data services not listed explicitly as “available” will be down  (THIS INCLUDES THIS BLOG SITE!!)

For your convenience, we will provide the project status on Pellissippi’s homepage during Fall Break.

If you have questions, please contact the Information Technology Support Center by sending e-mail to  HELPDESK at pstcc.edu or by calling 694-6537.

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